| Prices are in Australian Dollars (AUD) |
| Routing Features |
Setup |
Monthly |
Changes |
| Exchange Based Routing (Per setup): |
350 |
250 |
50 |
| Post Code Prompting (Per setup): |
350 |
250 |
50 |
| Time Based Routing (Per setup): |
350 |
250 |
50 |
| IVR (Per setup): |
350 |
250 |
50 |
| Smart IVR (Per setup): |
350 |
250 |
50 |
| Call Rotator (Per setup): |
350 |
250 |
50 |
| Pin Based Routing/Custom Routing (Per setup): |
350 |
250 |
50 |
| Priority Caller Number Routing (Per number): |
160 |
0 |
50 |
| Outbound Call Features |
Setup |
Monthly |
Change Fee |
| Campaign Dialling (Per setup): |
500 |
0 |
0 |
| Porting |
Setup |
Monthly |
Change Fee |
| Port 1300/1800 to AVANSER (Per number): |
45 |
0 |
15 per rejection |
| Port Geo/VMN to AVANSER (Per number): |
25 |
0 |
15 per rejection |
| Port Number from AVANSER (Per request): |
50 |
0 |
0 |
| Additional Features |
Setup |
Monthly |
Change Fee |
| Call Outcome (Per setup): |
320 |
200 |
50 |
| Custom Call Whisper (Per setup): |
50 |
0 |
50 |
| Basic Call Whisper: |
0 |
0 |
0 |
| Voice Talent (Per recording): |
55 |
0 |
0 |
| Call Survey (Per setup): |
320 |
200 |
50 |
| Urgent Support Request: |
50 |
0 |
0 |
| Bulk Export – Call Recording (Per 8GB): |
50 |
0 |
0 |
| ARTIC (Hosted Call Centre) |
450 |
0 |
50 |
| ARTIC Agent: |
0 |
20 |
0 |
| Call Recording – 12 Mth Storage (Per 50GB): |
0 |
75 |
0 |
| Block Caller ID (Per number): |
25 |
0 |
0 |
| Inbound Lead Notification: |
25 |
15 |
15 |
| Click to Connect (Per button): |
25 |
0 |
25 |
| Call Evaluation (Per setup): |
320 |
200 |
50 |
| QR Codes (Per code): |
25 |
0 |
25 |
| Custom Ring Tone (Per setup): |
55 |
0 |
55 |
| Custom Recorded Message (Per setup): |
55 |
0 |
55 |
| SCRIBE (Call Transcription) |
POA |
POA |
POA |
| Call Sentiments & Analytics |
POA |
POA |
POA |
| Portal & Integrations |
Setup |
Monthly |
Change Fee |
| Custom Scheduled Email Report: |
POA |
POA |
POA |
| API Integration (Per setup): |
150 |
0 |
0 |
| Custom API Integration: |
POA |
POA |
POA |
| Branded MCN (Per setup): |
150 |
0 |
150 |
| Branded Portal (Per setup): |
450 |
0 |
POA |
Others
|
Setup |
Charges |
Change Fee |
| Hardware Set-up & Programming Fee (Per hour): |
150 per hour |
0 |
POA |
| SMS |
0 |
0.15 per min |
NA |
